In our second week we were straight into conducting the interviews. There were a lot of hiccups regarding the booking of the interviews and people actual attending or not attending so this week was an excellent week to trail our interview and scheduling on. We learnt that not going on lunch an hour prior am interview is important as some respondents came over 45 minutes early. So an overall more efficient approach to liaising with the respondents is required for future. I also came to the conclusion that meeting organisations face to face allows us to build a relationship and trust a lot quicker than via email and telephone, so this will be further implemented down the line. We also found that through practising transcription and learning the fundamentals the process became easier.